Shipping & Returns

Hello and welcome to the Shipping and Delivery Information page!

You can purchase your items online and they are shiped  directly to your doorstep. Shipping is free to all lower 48 states in the USA. We use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and delivery method. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.

Cost

ServiceLocationsDelivery ScheduleCost per Shipment
Free Economy Shipping (our choice of carrier) All 48 lower USA states May take up to 10 days
to arrive
$0.00
USPS First Class
United States of America 2-8 days Varies by location
USPS Priority Mail
United States of America 1-5 days Varies by location
USPS Priority Mail Express United States of America 1-2 days Varies by location
USPS First Class Mail International Most countries Worldwide May take up to 30 days Varies by location
USPS Priority Mail International Most countries Worldwide Usually 1-3 weeks Varies by location

UPS/Fedex and other methods on request

Worldwide Varies Varies by location

International Buyers are Always Welcome

Cost Varies with buyer location

Please know your country's laws before purchasing as we cannot be responsible for customs delays and/or seizures (for example: certain items such as assisted opening knives cannot be shipped to some countries). Any import/customs fees are paid by the buyer. Once shipped, USPS First Class can take up to 6 weeks for delivery. Priority International can take up to 4 weeks. The fastest method is Express Mail Service which arrives normally within 7-10 days. Please be patient with the Postal Service if you choose First Class or Priority.

Additional Shipping and Return Info

Free Shipping

Free shipping is available on in-stock items. You can see in your bag if your item is in stock. We normally ship within 24 hours, although orders placed on Friday will be shipped on Monday.

Returns

An RMA# must be issued within 14 days of receipt and item returned to ePrague; it is best to use trackable shipping methods so you can verify our receipt of item. For a full refund, the item must be returned in original shipped condition and there must be a problem/defect with the item which differs from the item description. Once the item is returned, we shall review the claim and promptly issue a refund. We may also charge a restocking fee.

Properly Packaged

For an item to arrive undamaged is the desire of every buyer. We do our best here on our end to ensure that this happens every time. Have no concerns about your knife or other item being properly packaged. Collectibles will be appropriately handled and wrapped. We take care that the factory knife box is also properly packed to ensure that it arrives undamaged as well. Here we understand the importance of all items that go along with a collectible knife, including the box and papers.

Carriers

While USPS is our most common carrier used, customers occassionally ask us to ship via UPS or Fedex. If you would like to chose another service, please ask.

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